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- Depending on the content of your inquiry, we may respond to you by e-mail or phone. After submitting the inquiry form, we will send an “Inquiry receipt confirmation (automatic transmission)” e-mail to the e-mail address you entered in the form. Please note that the e-mail may be received as spam depending on your device settings. Please set up your device to receive “@yamato.co.jp” (domain name). Please make sure that your e-mail address and phone number are correct.
- We may not be able to reply to you if your e-mail address is incorrect or if there is a system failure. If you have not received a “Receipt Confirmation (automatic transmission)” e-mail and have not received a response within one week, please contact us again using the Inquiry Form. Please note that our reply is addressed to you personally. Please refrain from reprinting or secondary use of our reply in whole or in part. We are not affiliated with Yamato Transport Co., Ltd.